Having a technology plan is absolutely important. Does it need to be a 3-year plan? No but it does need to be a long-term felxible plan.
Technology changes at a dizzying pace. Internet technologies are constantly evolving as are communications technologies. Technology plans that are not flexible will fail. Organizations that do not have a lomg-term tech plan will not be able to adapt to changes or expand as they grow.
I think one of the most important aspects from the survey is the combination of security and identity/access management. Keeping information secure is just one aspect. As e-learning continues to grow, ensuring the person answering the exam questions or completing the activities is the actual student. E-learning already has a certain stigma attached to it in some respects so preventing fraud and cheating can be a huge issue.
I think another issue will be portals. With technology constantly evolving, e-learning programs need to be able to handle new ways of accessing course content such as through smartphones, netbooks, or even Amazon’s Kindle device. I believe more students will be e-learning in new ways in the near future.
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