John Silva Blog

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E-learning: a tech nightmare

January 26th, 2009 · No Comments
HRE 490M - Management of Online Programs

Having worked in both the corporate tech sector and public education I have a good sense of the requirements of an e-learning program. I think one of the biggest challenges is ensuring you have the right technology tools on day one of the classes. One of the basic rules of e-learning is that you have to choose the technology to fit the learning objectives. In e-learning there are numerous types of technology including hardware, communications, online apps, software apps, and more. These can be fixed at the e-learning center, hosted off site, and be entirely online. The technology coordinator for an e-learning program must be able to communicate well with the course developers and instructors to ensure that he provides the right technologies and the right training to meet the educational and learning objectives. Additionally, the technology coordinator needs to ensure the students have the correct technologies as well as provide ongoing technical support for everyone involved in the e-learning program. I think, by far, the technology department has the most complex challenge in e-learning.

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